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Technical Help

  

Useful Help Files

Download our help file

Download our Screen Capture & System Info Utility *A must have*

Your settings should be as follows:

  •  Internet Explorer
  •  Color setting 24 or 32 Bit
  •  Screen resolution 1024 by 768 Pixels
  •  Smooth edges of screen fonts NOT checked

Settings Help

Windows XP users click here

Windows Vista users click here

Windows 98 users click here

Click here to let us check your settings (Use Internet Explorer)

Delete Cookies and Cache Help

Delete Cookies and Cache

Delete Temporary Sun Java Internet Files

Copy and Paste Help

How to Copy and Paste

CP-FPCOS100.dll Help

Click here to to find out more about CP-FPCOS100 and to download the installer.

Delete Downloaded Program Files Help

  1. Run Internet Explorer, clicking Tools, clicking Internet Options, clicking General,  clicking Settings under Browsing History in IE7 and under Temporary Internet Files in IE6.
  2. Open the Downloaded Program Files folder by clicking View Objects.
  3. Delete a game file in the Downloaded Program Files window by right clicking it, clicking Remove, clicking Yes.

Disable Sun Java Help (Sun Java must be installed. Click here to download Sun Java)

  1. Run Internet Explorer, clicking Tools, clicking Internet Options, Clicking Advanced, scrolling down until you see Java (Sun)
  2. Disable Sun Java by unchecking Use JRE/Java (Sun), and then click Apply.

Enable Sun Java Help (Sun Java must be installed. Click here to download Sun Java)

  1. Run Internet Explorer, clicking Tools, clicking Internet Options, Clicking Advanced, scrolling down until you see Java (Sun)
  2. Enable Sun Java by checking Use JRE/Java (Sun), and then click Apply.

Disable Microsoft VM Java Help (Microsoft VM must be installed. Click here to download Microsoft VM Java and the latest security update)

  1. Run Internet Explorer, clicking Tools, clicking Internet Options, Clicking Advanced, scrolling down until you see Microsoft VM.
  2. Enable Sun Java above Microsoft VM by checking Use JRE/Java (Sun), and then click Apply.

Enable Microsoft VM Java Help (Microsoft VM must be installed. Click here to download Microsoft VM Java and the latest security update)

  1. Run Internet Explorer, clicking Tools, clicking Internet Options, Clicking Advanced, scrolling down until you see Microsoft VM.
  2. Disable Sun Java above Microsoft VM by unchecking Use JRE/Java (Sun), and then click Apply.